FAQ’s
This is where you will find the answers to some frequently asked questions.
Q: Is the glassware artwork really dishwasher & microwave safe?
A: Yes. We use one of 5 US printers who do this level of commercial grade printing. They generally print for restaurants & wineries, so they are made to withstand far more intense dishwashers than most have at home. With their kiln fused & cured treatment, even the ceramic mugs & metallic colors are dishwasher & microwave safe.
Q: Will the graphic fall off the apparel in the wash?
A: No. We only use screen printing to print our apparel & tea towels. Screen printing allows the image to completely adhere & become intermeshed into the fabric making it permanently attached.
Q: What is the best way to care for the apparel?
A: All apparel fairs better without heat. For best practice wash all apparel in cold and either dry on low heat, or hang dry. Black garments especially fade in the dryer. Fabric blends should only see a slight shrinkage when heat is applied, but 100% cotton can lose more than the suggested inch if too much heat is applied. I recommend a larger size in the 100% cotton if it is a gift for someone who is likely to launder it poorly like someone having to use public washers and therefore using a lot of heat for speed. No special washing practices required.
On Hoodies: For best washing results zip up hoodie inside out, tie hood strings in a knot together, wash cold, lay flat to dry.
Hot tip: Always zip up & turn inside out your zippered apparel.
Why: Inside out cuts down on ware to the outside that already gets the most ware. The strings are likely to get pulled out if not tied. The zipper can get caught in the wash if not zipped up. Everything lasts longer without being put in the dryer.
Q: What is the fit like?
A: Youth are true to size, but always remember kids are always growing, so go up if unsure.
Unisex long & short sleeve tees are true to men’s premium tee sizes.
Ladies cut are true to size, but run shorter so curvy, tall, & long waisted need to buy one size up for length.
All adult tees are Bella-Canvas with a soft drape to the fit so going up won’t look too wide after washing especially.
100% cotton tees are cut 1” bigger all the way around to account for the 1” all the way around they will lose with washing. Please note that heat will effect cotton the most & if it won’t be avoided during laundering go up a size to avoid it being too small after washing.
Blends have little to no shrinkage. All garments are preferred a cold wash and low heat or no dryer.
Zip Hoodies run large & long. Only tall, long waisted or those looking for slouchy look should get their usual size, otherwise size down 1 size from usual unisex, 2 sizes from ladies cut in most cases.
Pullover hoodies run more true to size than zip, but still with relaxed fit.
All hoodies are Bella-Canvas and have maybe a 10% shrinkage with proper care (cold wash, low heat or no dryer.)
Q: Where are your products made?
A: Our Glassware & apparel is manufactured almost entirely in the United States. We utilize local Oregon screen printers for all apparel & our glassware printer is an hour away from us.
Ceramic China comes from China (as most quality production ceramics do), so our mugs do too. They are still printed in Oregon & the art is created by me here in Oregon.
Patches, stickers, pins also come from China. We work with one company closely that we have assured have ethical and environmental practices up to our standards. US makers for patches especially were not able to give us the level of detail we needed.
Q: Can Photography Metal Prints be cleaned?
A: Yes! Metal Prints are great in that they will not yellow with age, are stain-resistant, and are chemical resistant. Each print is protected by a high-gloss UV coating which keeps your image resistant to water and dust over time. Metal Prints can be cleaned with a dust cloth or a clean rag using glass and all-purpose cleaners. Metal Prints can scratch. Therefore, you will want to handle the surface carefully to avoid scratching. We also highly recommend avoiding stacking Metal Prints on top of each other, as surface abrasions can occur.
Q: How long does shipping take?
A: We ship within 3 days of receipt of order, usually by the next day. We ship USPS priority generally & lead times for your location from 97141 (Tillamook, OR) can be found on the USPS website. If items are out of stock you will be notified by the next business day.
Q: When did Salty Raven start?
A: In 2008 Seasons was running a successful Cards & Gift store (Presents of Mind) in Portland. She did the buying for the store & inevitability found holes in her choices of quality screen print graphic tees to sell. So she started creating them herself. In 2016 she moved to the coast & in 2017 decided to change the brand name from Seasons K Designs to the name of her & her hubby’s coastal home, Salty Raven.